Hardware Services

R&D

At Xiacon, our in-house professional R&D team is dedicated to designing solutions to meet the most stringent criteria. Our commitment to R&D means 100% of our personnel and our office space is directly involved in hardware and software R&D activities. 
 
Repair

One of the biggest challenges facing today's IT Management and procurement staff is servicing a wide range of hardware repair needs and keeping track of IT hardware devices and the associated maintenance contracts. Xiacon offers a complete range of printer and hardware service programs along with the ability to track all of your asset maintenance. Through selective business partners, Xiacon can provide a comprehensive repair, service and tracking program for all your printers, copiers, scanners and other business equipment. 

Services

  • Custom Computer Builds
  • Single Wire or Whole Building Cabling
  • MDF/IDF Consults and Installs 
  • Network Installs and Support
  • Virus Detects and Removal
  • Web Hosting and Design
  • Off Site/Remote Backup Services 
Preventative Maintenance Plans
 
Xiacon can support single and multi-year preventative maintenance protection agreements designed to keep equipment in top condition, including power system and battery inspections, workstation OS updates, manufacturer-recommended maintenance and other checks.

Customer Focused

  • End-User Satisfaction - We back your contractual SLA commitments with field and call center support
  • Cost Containment - Reduced Cost Per Resolution through analysis and metrics to continuously improve
  • Access to Information - Daily management reports and real-time updates on all service activity
  • Ease of Doing Business - Our procedures can be tailored to fit yours requirements